Upsells
Upsells is a powerful tool to cross-sell your audience from one event to another. After a buyer completes a purchase, you can show them a limited-time offer to acquire tickets for another event at a special discount.
Why use Upsells?
- Cross-promote events — Buyers of Event A get exclusive offers for Event B
- Personalized discounts — Each offer includes the buyer's name for a personal touch
- High conversion timing — Offers appear right after purchase when buyers are most engaged
- Increase revenue — Turn single-event buyers into multi-event customers
How it works
- Buyer completes purchase for a source event
- 3 seconds later, a full-screen modal appears with a countdown timer
- Carousel of offers shows target events with their discount percentages
- Buyer clicks an event → redirected to checkout with data pre-filled
- Buyer only needs to select tickets and pay — all info is saved from previous purchase
Menu structure
The Upsells menu has two tabs:
| Tab | Purpose |
|---|---|
| Offers | Create, manage, and monitor upsell offers |
| Analytics | Detailed performance metrics and charts |
Accessing Upsells
Go to Upsells in the main sidebar menu.
Permissions: Only Owners and Administrators can access the Upsells menu.