Ticket Combos
A Ticket combo sells tickets from two general-admission events in one payment. Buyers see the offer on the host event, with the Combo badge and how much they save.
Numbered events cannot be in a combo. If the event has assigned seats, the form shows Combos only support general-admission events, not numbered seating.
Where to create one
Open the event that should show the offer and go to Ticket combos.
If there is nothing yet, the tab says This event does not have a combo yet. Click Create combo.
The same optional step can appear while you create the event: Ticket combo, with This step is optional. If you do not choose another event, you will continue without creating a combo.
Set up the combo
- Choose the other event. The hint under the field is You can choose an event from your brand or a brand with an active agreement. If nothing qualifies, you see You need at least one other eligible event with tickets to create a combo.
- Combo tickets. Choose which tickets from each event can be bought in the pack. All tickets includes every type on that event. If one side is empty, the form shows Pick at least one ticket on each event.
- Combo schedule.
- Same day — Functions for both events must be on the same day.
- Any date — The buyer chooses the date for each event separately.
- How much they save. The discount applies on top of buying both events separately. The preview is labeled What the buyer sees.
- Advanced settings (optional): Combo name and Maximum per order.
- Save changes.
Turn a combo on or off
The list columns are Combo name, Included events, Discount, and Status.
| Control | Label |
|---|---|
| On | Active |
| Off | Inactive |
| Turn on | Activate |
| Turn off | Deactivate |
| Remove | Delete combo. The confirm text is The combo will be hidden and no longer offered at checkout. |
Dates that need attention
If the combo is not sellable on every date, the row shows Review dates. The tooltip title is Dates that need attention. The message names the other event and what is missing, for example Event name has no function on the same day as this one. or Event name has no remaining stock on its visible tickets.
What you can measure
Open a combo to see Packs sold, Revenue, Savings, Packs sold over time, and Top tickets and rates. The date range can be Quick select or Custom date range. The longest range is Maximum date range is 180 days.