FANZ
FANZ

Documentation

ENES

Automatic billing

Argentina only: This feature is only available for brands operating in Argentina with AFIP registration.

Automatic billing integrates with AFIP to automatically generate "Consumidor Final" invoices for every online purchase. When refunds occur, credit notes are automatically issued.

⚠️ Important note about event taxes: Most event tickets are tax-exempt in Argentina, which is why most of our organizers don't issue invoices. However, there are different types of events that are not exempt. We recommend consulting with your accountant before enabling automatic billing to confirm whether it applies to your case.

Accessing automatic billing

Go to Settings → Automatic billing.


Requirements

Before setting up automatic billing:

  • You must be registered with AFIP
  • No blockers or issues with AFIP
  • Valid CUIT and tax registration

Setup process

Step 1: Enter your fiscal data

Fill in the form with:

FieldDescription
CUITYour tax identification number
Company nameRegistered business name
Start of activities dateWhen you registered with AFIP
Tax treatmentIVA Responsable Inscripto, Monotributo, IVA Exento, or IVA No Responsable
Ingresos brutos numberCan be same as CUIT
Fiscal addressRegistered address
ProvinceJurisdiction
CityCity
Postal codeZIP code

Step 2: AFIP delegation

You need to complete two procedures on the AFIP website:

1. Delegate electronic billing service to Fanz

CUIT to delegate to: 30-71804513-0

📹 Watch the tutorial

2. Create a sales point on AFIP

📹 Watch the tutorial

Step 3: Confirm delegation

After completing AFIP procedures:

  1. Turn on the switch: "Did you delegate the Electronic Billing service to AFIP?"
  2. Enter the point of sale number you created in AFIP
  3. Click Complete

A Fanz team member will review your submission and accept the AFIP delegation to issue invoices on your behalf.


How it works

Once automatic billing is active:

For online purchases

  • Fanz automatically issues a "Consumidor Final" invoice
  • Invoice is generated immediately after successful payment
  • Only applies to online web purchases (not physical/box office sales)

For refunds

  • Fanz automatically issues a credit note
  • This notifies AFIP that the money was refunded
  • Keeps your tax records accurate

Changes to orders list

When automatic billing is enabled, two new columns appear in the orders list:

ColumnMeaning
Billed✅ Invoice generated / ❌ Not billed
Credit note✅ Credit note issued (for refunds) / — No credit note

New actions

  • Download invoices: Available in purchase detail and orders list
  • Download all invoices: Button at top right of orders list to download all visible invoices

Tip: Filter by month and click "Download all invoices" to easily prepare tax declarations.


Troubleshooting

Sales showing ❌ (not billed)

If you submitted automatic billing but sales show red crosses:

  1. Check if the AFIP delegation was completed correctly
  2. Contact Fanz support at admin@fanz.com.ar

The Fanz team will help resolve the issue.

Physical sales not billed

Automatic billing only applies to online purchases. Box office/physical sales are not automatically invoiced—you would handle those separately.


No. Automatic billing with AFIP integration is only available for Argentina. Other countries would handle invoicing through their own systems.

All invoices are "Consumidor Final" (final consumer). This is the standard invoice type for ticket sales to individuals.

No. Only online web purchases are automatically billed. Physical sales would need to be invoiced separately.

Automatic billing only generates "Consumidor Final" invoices. For invoices with customer CUIT, you would need to issue those manually through AFIP.

A Fanz team member reviews submissions manually. This typically takes 1-2 business days.

Contact Fanz support if you need to disable automatic billing.