Automatic billing

Argentina only: This feature is only available for brands operating in Argentina with AFIP registration.

Automatic billing integrates with AFIP to automatically generate "Consumidor Final" invoices for every online purchase. When refunds occur, credit notes are automatically issued.

⚠️ Important note about event taxes: Most event tickets are tax-exempt in Argentina, which is why most of our organizers don't issue invoices. However, there are different types of events that are not exempt. We recommend consulting with your accountant before enabling automatic billing to confirm whether it applies to your case.

Accessing automatic billing

Go to Settings → Automatic billing.

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Requirements

Before setting up automatic billing:

• You must be registered with AFIP
• No blockers or issues with AFIP
• Valid CUIT and tax registration

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Setup process

Step 1: Enter your fiscal data

Fill in the form with:

Field	Description
CUIT	Your tax identification number
Company name	Registered business name
Start of activities date	When you registered with AFIP
Tax Treatment	IVA Responsable Inscripto, Monotributo, IVA Exento, or IVA No Responsable
Income taxes	Can be same as CUIT
Fiscal address	Registered address
Province	Jurisdiction
City	City
Postal Code	ZIP code

Step 2: AFIP delegation

You need to complete two procedures on the AFIP website:

1. Delegate electronic billing service to Fanz

CUIT to delegate to: 30-71804513-0

📹 Watch the tutorial

2. Create a sales point on AFIP

📹 Watch the tutorial

Step 3: Confirm delegation

After completing AFIP procedures:

1. Turn on the switch: "Did you delegate the Electronic Billing service to AFIP?"
2. Enter the Point of sale number created in AFIP
3. Click Complete

A Fanz team member will review your submission and accept the AFIP delegation to issue invoices on your behalf.

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How it works

Once automatic billing is active:

For online purchases

• Fanz automatically issues a "Consumidor Final" invoice
• Invoice is generated immediately after successful payment
• Only applies to online web purchases (not physical/box office sales)

For POS (box office) sales

• When selling tickets at the POS with AFIP invoicing enabled, Consumidor Final customers can be invoiced without providing a document type or number
• This allows cash sales to proceed even when buyer ID is not available
• Invoice PDFs render any missing buyer fields (name, ID, email) as a dash — the invoice is always valid
• A receipt page is automatically appended to printed tickets for these sales

For refunds

• Fanz automatically issues a Credit Note
• This notifies AFIP that the money was refunded
• Keeps your tax records accurate

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Changes to orders list

When automatic billing is enabled, two new columns appear in the orders list:

Column	Meaning
Billed	✅ Invoice generated / ❌ Not billed
Credit note	✅ Credit note issued (for refunds) / — No credit note

The orders list also displays the tax condition from each buyer's billing info, so you can quickly identify the invoice type at a glance.

New actions

• Download invoices: Available in purchase detail and orders list
• Download all invoices: Button at top right of orders list to download all visible invoices

Tip: Filter by month and click "Download all invoices" to easily prepare tax declarations.

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Troubleshooting

Sales showing ❌ (not billed)

If you submitted automatic billing but sales show red crosses:

1. Check if the AFIP delegation was completed correctly
2. Contact Fanz support at admin@fanz.com.ar

The Fanz team will help resolve the issue.

POS sales not billed

If AFIP invoicing is enabled at the POS, Consumidor Final sales no longer require a document number — invoicing proceeds automatically even when buyer name, ID, or email is missing or not provided. If you're still seeing issues, contact admin@fanz.com.ar.

Online sales not billed

Automatic billing for online purchases requires the AFIP delegation to be active. Box office/physical sales without AFIP invoicing enabled at the POS would need to be handled separately.

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