Team and roles

Invite people to your team with specific roles so they can help you manage events, sell tickets, validate access, and more.

Why add team members?

Fanz tracks everything by user: who sold, validated, refunded, canceled, reserved, or sent courtesy tickets. If your whole team uses a single account, you won't be able to know who did what.

Adding members with specific roles allows you to:

Delegate tasks without losing control
Limit access to what each person needs
Track actions and know who did what
Scale your operation without compromising security

From the Fanz dashboard, go to Team in the main sidebar.

You'll see two tabs:

Members: All current members of your brand
Invitation links: Links to invite new members

Role overview

Fanz has 9 roles with different access levels:

Role	Access	Requires assignment
Owner	Full access + website menu	No
Administrator	Full access except website	No
Producer	Read/write for assigned events	Yes (events)
RRPP	Only sales panel and RRPP link	Yes (events)
Seller	Only box office for assigned events	Yes (events)
Validator	Only QR validation	Yes (events)
Analyst	Read-only metrics and reports	No
Membership Admin	Read/write for memberships	Yes (memberships)
Custom	Configurable read/write per section and sub-tab	Depends on config

To learn about each role in detail, see Available roles.

Workflow

The typical process to add members is:

Create an invitation link with the roles and assigned events/memberships
Share the link with the person you want to invite
The person registers on Fanz using that link
They're automatically in your brand with the configured permissions
Manage from Members if you need to change roles or assignments

Important: The invitation link is for joining the brand once. Once the person is a member, they don't need to use the link again.

Use case: hosting multiple producers on your platform

If you run a white-label platform and want different organizers to each publish their own events independently, Fanz's Producer role handles this natively — no extra setup required.

Each producer you add:

Gets their own login to your platform
Can create and manage their own events
Only sees events assigned to or created by them — never another producer's content
Has no access to team management, brand settings, or website configuration

How to add a producer:

Go to Team → Invitation Links and create a link with the Producer role
Send the link to the producer — they register or log into Fanz and join your brand automatically
The producer can start creating and managing events immediately from their dashboard
Repeat for each additional producer

As the brand owner, you retain full visibility over all events across every producer, and can adjust any producer's assignments or permissions at any time from Team → Members.

For the full permissions breakdown of the Producer role, see Available roles.

Next steps

Yes. Assign the Producer role to each person. Producers can create and manage events in their own isolated workspace — they only see events assigned to or created by them, and cannot access other producers' events, team members, or brand settings. As the brand owner, you always see everything.

No, you can add as many members as you need. There's also no limit on how many invitation links you can create.

It's always better to add individual members. Fanz tracks who sold, validated, refunded, and all actions by user. If everyone uses the same account, you won't be able to know who did what.

No, it depends on the role you assign. You can give them limited access with roles like Seller (box office only), Validator (validation only), or Analyst (read-only).

Yes. Each user can edit their photo, name, last name, ID, and phone number from the profile menu in the navbar (top right).

Documentation