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Manage members

Once people join your brand, you can manage their roles, assignments, and permissions from the Members tab.


Accessing members

From the Fanz dashboard, go to Team → Members.

This is the initial tab of the Team menu.


Members table

The table shows all members of your brand with the following information:

ColumnDescription
MemberAvatar, name, and email
RolesRoles assigned to the member
EventsAssigned events (shown as chips); dash (-) for Owner, Admin, or Custom members with "All data" scope
MembershipsAssigned memberships (shown as chips); dash (-) for Owner, Admin, or Custom members with "All data" scope

Owner: The brand owner always appears in the list but has no checkboxes or action menu — they cannot be edited or deleted from here.

Filtering members

You can filter the table by:

  • Name/email: Text search (debounced)
  • Role: Filter by a specific role
  • Event: Filter members assigned to a specific event

Individual actions

Each member has a more options menu (three dots) with the following actions.

Note: You cannot edit or delete yourself — the action menu is hidden for your own account. The brand Owner also has no action menu and cannot be modified.

Edit

Opens the edit modal where you can:

Change roles:

  • Add or remove roles
  • Remember the role combination rules

Change assigned events:

  • If the member has a role requiring events (Producer, RRPP, Seller, Validator)
  • Add or remove events from their assignment

Change assigned memberships:

  • If the member has the Membership Admin role
  • Add or remove membership plans

Configure custom permissions:

  • If the member has the Custom role, the permissions grid appears in the edit modal
  • Toggle read and write access for each section and sub-tab
  • Changes take effect immediately after saving

Note: You don't need to create a new invitation link to change a member's permissions. Edit directly from here.

Delete

Removes the member from your brand. This action:

  • Is immediate: they lose access instantly
  • Is reversible: you can re-invite them with a new link
  • Doesn't delete their Fanz account, only removes them from your brand

Bulk actions

You can select multiple members using the checkboxes on the left of each row.

When you select one or more members, a floating menu appears with the following options:

Assign events

Ensures all selected members have the same assigned events.

Useful when:

  • You add a new event and want all validators to have it
  • You want to sync assignments across multiple members

Edit

Opens the bulk edit modal where you can change roles, events, and memberships for all selected members at once.

Important: The bulk edit form starts blank — it does not show existing values. Whatever you configure here will overwrite the current roles, events, and memberships of all selected members. Make sure you only select the members you want to modify, and set all required fields before saving.

Delete

Removes all selected members from your brand.

Caution: This action is immediate and affects all selected.


User profile

Each user can edit their own profile (doesn't depend on you as admin):

  1. Click on the navbar menu (top right, where name and photo are)
  2. Click "Profile"
  3. Can edit:
  • Profile picture
  • First name
  • Last name
  • ID / Identity document
  • Phone number

Common use cases

Add a new event to all validators

  1. Filter by role: Validator
  2. Select all members with the header checkbox
  3. Click "Assign events"
  4. Add the new event
  5. Save changes

Change a member's role

  1. Search for the member by name
  2. Click the three dots → Edit
  3. Change the roles
  4. Save changes

Remove someone's access

  1. Search for the member by name
  2. Click the three dots → Delete
  3. Confirm the action

If you made a mistake, you can re-invite them with a new invitation link.


Next steps

  1. Create invitation links
  2. Learn about roles in detail

Yes. Go to Team → Members, find the member, and click Edit. There you can change their roles and assigned events/memberships without needing to create a new link.

You'd have to re-invite them with a new invitation link. Once removed, they lose access to your brand immediately.

No, changes are applied silently. If you want them to know, you'd have to tell them yourself.

Yes. Fanz logs who sold, validated, refunded, canceled, reserved, or sent courtesy tickets. You can see this information in reports and in each transaction's details.

If you need someone else to be Owner, contact Fanz support at admin@fanz.com.ar for assistance with the transfer.

Yes. A Fanz user can be a member of multiple brands with different roles in each.