FANZ
FANZ

Documentation

ENES

Event analytics

The Analytics tab provides insights into how visitors interact with your event page and where your sales come from. Use this data to optimize your marketing and improve conversions.


Date range filter

At the top, select a date range to filter all analytics. Default shows all-time data.


Heatmap

The heatmap shows visitor activity patterns — where people are viewing and clicking on your event page.

Available actions

Use the dropdown above the heatmap to filter by action type:

ActionDescription
Event viewedPage visits
Buy clickedClicked the buy button
Add to cartAdded tickets to cart
Proceeded to checkoutMoved to payment step
ReservedTickets reserved (10-min hold)
PurchasedCompleted purchase

Tip: Use the heatmap to identify where your audience is located, then geo-target those specific zones with ads to maximize your marketing effectiveness.


Sales funnel

The funnel visualizes your conversion path from view to purchase:

Event viewed → Buy clicked → Proceeded to checkout → Reserved → Purchased

Key insight: The conversion rate (%) appears in the top right, showing what percentage of viewers become buyers.

Note: "Event viewed" counts apply to the entire event. All other metrics are filtered by the selected date.

How to interpret the funnel

Drop-off pointPossible issueAction
View → Buy clickedLow interestImprove event description, images, pricing
Buy clicked → CheckoutTicket confusionSimplify ticket options, clarify descriptions
Checkout → ReservedPrice resistanceTotal price may be too high — consider lowering service charge or including it in the ticket price
Reserved → PurchasedAbandonmentReview abandoned purchase emails

Create unique tracking links to measure exactly where your sales come from.

  • Compare campaigns: See which marketing channels perform best
  • Measure influencers: Give each promoter their own link
  • A/B testing: Test different messages with different links
  • Optimize spending: Know where to invest your marketing budget
  1. Click "Create tracked link"
  2. Enter a reference name (e.g., "Instagram Story", "Email Newsletter", "Influencer_Maria")
  3. Click Create

The system generates a unique link with a tracking tag.

ColumnDescription
NameYour reference name
Tracked linkThe unique URL (click to copy)
ViewsPage views from this link
PurchasesCompleted purchases
TicketsTotal tickets sold
ConversionViews → Purchases rate (%)
Gross earningsTotal revenue before fees
Net earningsRevenue after fees
ActionsEdit name, Delete

Tip: Editing the reference name doesn't change the link — tracking continues uninterrupted.


Putting analytics into action

Weekly review checklist

  1. Check overall conversion rate: Industry average is 2-5%. Below? Time to optimize.
  2. Identify drop-off points: Where are people leaving the funnel?
  3. Compare tracked links: Which sources bring quality traffic?
  4. Review heatmap: When are people most active?

Optimization strategies

Conversion rateStrategy
Under 1%Major issues — review pricing, images, description
1-2%Improve checkout flow, add social proof
2-5%Healthy rate — test incremental improvements
Over 5%Excellent — focus on driving more traffic

Attribution insights

Link performanceWhat it means
High views, low conversionTraffic quality issue — wrong audience
Low views, high conversionGreat audience — invest more in this channel
High views, high conversionPerfect fit — maximize this channel
Low views, low conversionNot worth the effort — consider dropping

FAQs

No — the Analytics tab shows metrics per date. To see combined data across all dates or events, go to the Reports section where you'll find detailed aggregated metrics.

No. Tracked links remain active as long as your event is live.

No. The URL is permanent to maintain tracking integrity. You can only edit the reference name.

For events, 2-5% is typical. Higher for exclusive/high-demand events, lower for general entertainment.