Where to edit each thing
The event detail page has two distinct editing surfaces. Knowing which one to use saves you from hunting for an option in the wrong place.
Quick rule: anything that belongs to the whole event (its information, checkout, dates, emails) is edited from the "Edit" button in the top right. Anything that is an entity inside the event (tickets, discounts, add-ons, members…) is edited from its own tab, by opening the row and clicking Edit (or the three-dots menu).
Surface 1 — "Edit" button (top right)
Clicking Edit opens a full-screen modal for the selected event setting. Each option takes over the entire screen with a sticky header and a dedicated action bar at the bottom for saving or cancelling. If you try to leave with unsaved changes, a confirmation prompt will warn you before discarding them.
It is a closed list: these are ALL its options, there are no others.
| Menu option | What it's for |
|---|---|
| Information | Banner, title, description, location, categories, FAQs, social, agenda |
| Checkout configuration | Service fee included, multi-type purchases, buyer fields, per-ticket info |
| Pixels & analytics | Facebook Pixel, Google Analytics, Google Tag Manager |
| Domain configuration | Custom event domain |
| Dates & Times | Date calendar, bulk generation, renaming dates |
| Questions | RSVP questions per date |
| Email settings | Automated emails (confirmation, reminder, feedback…) |
| Cancel date | Cancel an event date (irreversible action) |
⚠️ This menu does not include tickets, prices, discounts, add-ons or members. If you're trying to edit any of those, you're in the wrong place — use Surface 2.
Surface 2 — Per-entity tabs
Each event entity is managed in its own tab of the event navigation. To edit a row: open the tab → Actions column → Edit (if actions are grouped, three-dots menu → Edit).
| What you want to edit | Tab | How to edit |
|---|---|---|
| Tickets (name, quantity, price, tiers, online sale) | Tickets | Row → Edit → Pricing tiers section for the price. See Change a ticket's price |
| Tickets (name, quantity, price, tiers, visibility) | Tickets | Row → Edit → Rates section for the price. See Change a ticket's price |
| Discounts / coupons | Discounts | Row → Edit |
| Add-ons (merch, extras) | Add-ons | Row → Edit |
| Members / staff | Members | Row → Edit or Assign |
| Orders (refunds, resends) | Orders | Open the order → relevant action |
The General tab is not for editing: it shows sales metrics. There is no tab called "Information" or "General information".
Frequently asked questions
Because it isn't there. The Edit button (top right) is only for event settings (information, checkout, dates, etc.). Tickets are edited from the Tickets tab: open the ticket → Edit.
In the Tickets tab → ticket row → Edit → Rates section → change the Price and save. Step-by-step in Change a ticket's price.
An unsaved-changes guard will appear asking what you'd like to do. You can choose Save and exit to keep your changes, or Exit without saving to discard them.