Event discounts for members
Give your members automatic discounts when buying event tickets. No codes needed — discounts apply based on their email.
Accessing discounts
Go to Memberships → Discounts for events.
Creating a discount
Click Create discount in the top right.
Discount settings
| Field | Description |
|---|---|
| Name | Reference name for the discount |
| Membership plans | Select which plans get this discount (multi-select) |
| Apply to | All events or only selected categories |
| Discount amount | Percentage from 1% to 100% (100% = free tickets) |
| Maximum order | Max tickets the discount applies to per purchase |
Event categories
If you choose "Only selected categories":
- Select which event categories qualify for the discount
- Events must have these categories assigned for the discount to work
How discounts work
When a member buys tickets:
- They go to checkout normally
- Enter their email (same one used for membership)
- System detects: "Membership plan detected" with star icon
- Discount applies automatically to eligible tickets
- Maximum order limit enforced
One event at a time
Members can only have discounted tickets for one event at a time.
If they already have tickets with a membership discount, they must wait for that event to end before getting another discount.
Discounts table
All discounts appear in a searchable table:
| Column | Description |
|---|---|
| Name | Discount name |
| Membership plans | Which plans qualify |
| Event categories | Which categories qualify (or "All") |
| Discount % | Percentage off |
| Status | Active or Inactive |
| Uses | Number of times used |
| Discounted amount | Total savings given |
Discount actions
Edit
Modify any aspect of the discount:
- Name
- Membership plans
- Event categories
- Discount percentage
- Maximum order
Changes apply to future purchases.
Deactivate
Stops the discount from working:
- Keeps usage data
- Can be reactivated later
- Existing tickets keep their discount
Delete
Permanently removes the discount:
- Loses all usage data
- Cannot be undone
- Existing tickets keep their discount
Member-only events
You can create events that only members can purchase — non-members won't even be able to select tickets.
How to enable
When creating an event:
- In Step 1 of event creation, find the "Advanced configuration" card
- Enable "Members only"
For existing events:
- Go to Events → select the event
- Click Edit
- Go to Checkout configuration
- Toggle the "Members only" switch
Note: This option only appears if you have active membership plans in your brand.
How it works
- Only members with a discount for this event can purchase
- Non-members see the event but cannot select tickets
- Combine with a 100% discount for completely free member events
Best practices
Tiered discounts
Create different discounts for different membership tiers:
| Plan | Discount |
|---|---|
| Basic | 10% off |
| Premium | 25% off |
| VIP | 50% off |
Category-specific discounts
Target discounts to relevant events:
- "Theater Lovers" plan → only theater category
- "Festival Pass" plan → only festival category
Free tickets (100% off)
For exclusive member events:
- Create events in a "Members Only" category
- Create 100% discount for that category
- Only members can get free tickets
No. The discount applies automatically when they enter their membership email during checkout.
The best applicable discount is applied. The system chooses the highest discount they qualify for.
Yes. Use the "Maximum order" field to limit tickets per purchase. The "one event at a time" rule also prevents overuse.
Only future purchases are affected. Existing tickets keep their original discount.
No. Membership discounts only apply to event tickets, not add-ons.
Enable "Members only" in the event settings, and create a 100% discount for that event's category. Only members can access, and they get free tickets.
This option only appears if you have at least one active membership plan. Create a plan first in Memberships → Plans.
Related articles
- Membership plans — Create membership tiers
- Memberships overview — How members use discounts