Notifications

The Notifications tab lets you control real-time sale alerts and achievement emails. The screen title is Real-time notifications.

The first two switches keep their English labels in the Spanish dashboard today: Ticket sales and Membership sales. Milestones and celebrations is translated.

Accessing notifications

Go to Settings → Notifications.

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Available notifications

Ticket sales

Setting	Default
Status	On

When enabled, all brand owners receive an email for every ticket sale.

The email includes:

• Buyer name and email
• Transaction amount
• Event, date, and ticket purchased
• Remaining tickets for that date/event
• If buyer used a discount code
• If buyer was referred (referral program)
• If buyer came from Fanz automatic remarketing
• Net purchase value
• Full financial breakdown

Milestones and celebrations

Setting	Default
Status	Off unless you turn it on

When enabled you get an email and a notification when your brand reaches an important achievement (at most one per week). On-screen celebrations still appear on Home even if this toggle is off.

Membership sales

Setting	Default
Status	On

When enabled, all brand owners receive an email for every new membership subscription.

The email includes:

• New member name and email
• Membership plan subscribed
• Payment amount
• Net revenue
• Full financial breakdown

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When to turn off notifications

High volume sales

If you're selling many tickets per day, notification emails can overwhelm your inbox. Consider turning them off and checking sales directly in the dashboard.

Using the dashboard instead

Many organizers disable notifications and simply check the last emails when they want to see how sales are going. The notifications are comprehensive but can be excessive for busy events.

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Who receives notifications

Notifications are sent to all brand owners. Other team members (Administrators, Producers, etc.) do not receive these emails.

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