FANZ
FANZ

Changelog

Omnichannel chatbot: manual reply, bot pause, media, and history on disconnectv3.9.0Aug 6, 2026Homepage banner focal points for desktop and mobilev3.7.2Jul 25, 2026Banner focal point picker, HEIC uploads, site theme editor enhancements, and morev3.7.2Jul 24, 2026Win-back automation now sends a two-email journey; new typography controls for statement sectionsv3.7.2Jul 22, 2026Instant theme preset preview and improved site editor experiencev3.7.2Jul 21, 2026Fanz Themes: Live Preview, Editor & Publish Flowv3.7.2Jul 19, 2026Ticket office buyer info collection & per-email click-through analyticsv3.7.2Jul 18, 2026Richer seat map tooltips and section availability previewsv3.7.2Jul 17, 2026Smarter browse abandonment triggers and Welcome popup objectivev3.7.2Jul 10, 2026Auto-marketing: unified event overview and test sendsv3.7.2Jul 3, 2026Cleaner automated marketing emails and improved seat map builderv3.7.2Jun 29, 2026Seating map improvements and abandoned cart pre-fillv3.7.2Jun 27, 2026Refund eligibility preview on the request-refund formv3.7.2Jun 26, 2026Seating map upgrades, chatbot knowledge viewer, and checkout improvementsv3.7.2Jun 25, 2026Marketing AI defaults, flow status badges, and improved email previewsv3.7.2Jun 19, 2026Birthday automation trigger now availablev3.7.2Jun 17, 2026Flexible Fare purchase protection: configure policies and track insured purchasesv3.7.2Jun 16, 2026Cross-sell offers now available inside the Create Event wizardv3.7.2Jun 12, 2026Post-split expenses in bordereaux, email replies to reviews, and MercadoPago preferred ratesv3.7.2Jun 11, 2026Fanzly AI reasoning panel: see how the chatbot thinksv3.7.2Jun 10, 2026Real-time inbox updates for the omnichannel chatbotv3.7.2Jun 7, 2026Automation emails: upcoming events showcase, AI regeneration, and richer layoutsv3.7.2Jun 5, 2026Seating map navigation improvements and Instagram display name supportv3.7.2Jun 3, 2026Chatbot upgrades: prefill checkout, omnichannel lanes, and funnel trackingv3.7.2Jun 1, 2026Confidence score badges in Chatbot inboxv3.7.2May 31, 2026Bulk edit tickets across multiple dates with previewv3.7.1May 26, 2026WhatsApp & Instagram Inbox, Per-Channel Autopilot, Free Ticket Credits Balance, and Onboarding Acquisition Stepv3.7.1May 18, 2026AFIP fiscal configuration now goes through a review workflowv3.7.1May 17, 2026Calendar-style date selector for multi-date eventsv3.7.1May 13, 2026Automatic Ticket Promotionsv3.7.0May 5, 2026Chargeback alerts, Meta Conversions API, and Facebook Pixel checkout eventsv3.5.12May 3, 2026Automation flow builder: reachability validationv3.5.12Apr 28, 2026Price estimates in Sell, onboarding checklist, payout receipts, and validation action logv3.5.11Apr 21, 2026Chronological validation audit trail in Validatev3.5.10Apr 20, 2026Reference chart and calibration wizard for seat mapsv3.5.9Apr 19, 2026Chip-style Chatbot Selections & Card-based Email Composerv3.5.9Apr 18, 2026FAQ reordering, ticket entry deadlines, save & exit, email capture preview, and morev3.5.8Apr 15, 2026Omnichannel Chatbot, Online Reputation, Sales Breakdown & Morev3.5.6Apr 9, 2026Ticket Office: Refund window enforcement, Close Yesterday & Admin image pricingv3.5.7Apr 9, 2026Image Carousel Block in Page Builderv3.5.5Mar 17, 2026Group Actions in Event Detail Tabsv3.5.4Mar 16, 2026Selective Event Duplicationv3.5.3Mar 13, 2026Discount Presets in the Promotional Code Formv3.5.2Mar 12, 2026Partner Program — Welcome banner, free ticket tracking & activation emailv3.5.1Mar 11, 2026Partner Program — Lifetime Partner Programv3.5.0Mar 10, 2026Chatbot Training FAQ Manager & Partial Reservation Completionv3.4.1Mar 8, 2026Segments, Flows & External Events Improvementsv3.4.1Mar 6, 2026Automation Flow Builderv3.4.0Mar 4, 2026Bounce & Complaint Tracking with Automatic Email Suppressionv3.3.0Mar 4, 2026Require Contact to Chatv3.3.1Mar 3, 2026Fanz Invoices Tab in Brand Settingsv3.3.0Feb 27, 2026Advanced Email Link Tracking & Recipient Activity Timelinev3.2.0Feb 11, 2026Date Generator, RSVP Question Ordering & Fanzly in Navigationv3.1.3Feb 10, 2026Events Filter Tabsv3.1.1Jan 26, 2026January 2026 Releasev3.1.0Jan 6, 2026November 2025 Releasev3.0.0Nov 7, 2025Block Purchases with Multiple Ticket Typesv2.6.1Oct 30, 2025Custom Web Pagesv2.6.0Oct 14, 2025Universal Multi-Event Discountsv2.5.0Sep 2, 2025Calendar Invite Customizationv2.4.1Jul 29, 2025New Weekly Calendarv2.4.0Jul 25, 2025Bulk Ticket Price Editorv2.3.1May 21, 2025Location Filter in Purchasesv2.1.2Jan 21, 2025Interface and Calendar Improvementsv2.1.1Jan 16, 2025Calendar and Location Improvementsv2.1.0Jan 10, 2025Fanz Core Featuresv1.0.0Jan 1, 2024
New Feature

Seating map upgrades, chatbot knowledge viewer, and checkout improvements

v3.7.2June 25, 2026

This release brings a more transparent chatbot setup experience alongside several seating map improvements that make seat selection clearer and easier for buyers on any device.

Chatbot: inspect what your bot learned

In the Chatbot section, you can now open any knowledge source and view the exact text content the chatbot indexed from it. A dialog displays the extracted content so you can quickly verify whether the bot has the right information before it talks to your attendees.

Seating map: pinch-to-zoom on mobile

Buyers on touchscreen devices can now use a two-finger pinch gesture to zoom in and out on the seat map during checkout, making it much easier to browse and pick seats on a phone or tablet.

Seating map: clearer blocking alerts

When a seat selection is blocked due to a single-category restriction, buyers now see a clear alert message directly on the map explaining why their selection cannot be completed — reducing confusion and support requests.

Seating map: filter seats by section

The checkout panel now includes a section filter alongside the existing category and price filters. Buyers can use it to narrow down available seats to a specific area of the venue, speeding up the selection process for large venues.