FANZ
FANZ

Changelog

Fanz Themes: expanded catalog and AI personalizationv3.10.0Sep 18, 2026Ticket notices, cancellation follow-through, add-on groups, and website themesv3.10.1Sep 3, 2026Chatbot inbox: list + chat, clickable metrics, and editable statusv3.10.0Sep 1, 2026Omnichannel chatbot: manual reply, bot pause, media, and history on disconnectv3.9.0Aug 6, 2026Homepage banner focal points for desktop and mobilev3.7.2Jul 25, 2026Banner focal point picker, HEIC uploads, site theme editor enhancements, and morev3.7.2Jul 24, 2026Win-back automation now sends a two-email journey; new typography controls for statement sectionsv3.7.2Jul 22, 2026Instant theme preset preview and improved site editor experiencev3.7.2Jul 21, 2026Fanz Themes: Live Preview, Editor & Publish Flowv3.7.2Jul 19, 2026Ticket office buyer info collection & per-email click-through analyticsv3.7.2Jul 18, 2026Richer seat map tooltips and section availability previewsv3.7.2Jul 17, 2026Smarter browse abandonment triggers and Welcome popup objectivev3.7.2Jul 10, 2026Auto-marketing: unified event overview and test sendsv3.7.2Jul 3, 2026Cleaner automated marketing emails and improved seat map builderv3.7.2Jun 29, 2026Seating map improvements and abandoned cart pre-fillv3.7.2Jun 27, 2026Refund eligibility preview on the request-refund formv3.7.2Jun 26, 2026Seating map upgrades, chatbot knowledge viewer, and checkout improvementsv3.7.2Jun 25, 2026Marketing AI defaults, flow status badges, and improved email previewsv3.7.2Jun 19, 2026Birthday automation trigger now availablev3.7.2Jun 17, 2026Flexible Fare purchase protection: configure policies and track insured purchasesv3.7.2Jun 16, 2026Cross-sell offers now available inside the Create Event wizardv3.7.2Jun 12, 2026Post-split expenses in bordereaux, email replies to reviews, and MercadoPago preferred ratesv3.7.2Jun 11, 2026Fanzly AI reasoning panel: see how the chatbot thinksv3.7.2Jun 10, 2026Real-time inbox updates for the omnichannel chatbotv3.7.2Jun 7, 2026Automation emails: upcoming events showcase, AI regeneration, and richer layoutsv3.7.2Jun 5, 2026Seating map navigation improvements and Instagram display name supportv3.7.2Jun 3, 2026Chatbot upgrades: prefill checkout, omnichannel lanes, and funnel trackingv3.7.2Jun 1, 2026Confidence score badges in Chatbot inboxv3.7.2May 31, 2026Bulk edit tickets across multiple dates with previewv3.7.1May 26, 2026WhatsApp & Instagram Inbox, Per-Channel Autopilot, Free Ticket Credits Balance, and Onboarding Acquisition Stepv3.7.1May 18, 2026AFIP fiscal configuration now goes through a review workflowv3.7.1May 17, 2026Calendar-style date selector for multi-date eventsv3.7.1May 13, 2026Automatic Ticket Promotionsv3.7.0May 5, 2026Chargeback alerts, Meta Conversions API, and Facebook Pixel checkout eventsv3.5.12May 3, 2026Automation flow builder: reachability validationv3.5.12Apr 28, 2026Price estimates in Sell, onboarding checklist, payout receipts, and validation action logv3.5.11Apr 21, 2026Chronological validation audit trail in Validatev3.5.10Apr 20, 2026Reference chart and calibration wizard for seat mapsv3.5.9Apr 19, 2026Chip-style Chatbot Selections & Card-based Email Composerv3.5.9Apr 18, 2026FAQ reordering, ticket entry deadlines, save & exit, email capture preview, and morev3.5.8Apr 15, 2026Omnichannel Chatbot, Online Reputation, Sales Breakdown & Morev3.5.6Apr 9, 2026Ticket Office: Refund window enforcement, Close Yesterday & Admin image pricingv3.5.7Apr 9, 2026Image Carousel Block in Page Builderv3.5.5Mar 17, 2026Group Actions in Event Detail Tabsv3.5.4Mar 16, 2026Selective Event Duplicationv3.5.3Mar 13, 2026Discount Presets in the Promotional Code Formv3.5.2Mar 12, 2026Partner Program — Welcome banner, free ticket tracking & activation emailv3.5.1Mar 11, 2026Partner Program — Lifetime Partner Programv3.5.0Mar 10, 2026Chatbot Training FAQ Manager & Partial Reservation Completionv3.4.1Mar 8, 2026Segments, Flows & External Events Improvementsv3.4.1Mar 6, 2026Automation Flow Builderv3.4.0Mar 4, 2026Bounce & Complaint Tracking with Automatic Email Suppressionv3.3.0Mar 4, 2026Require Contact to Chatv3.3.1Mar 3, 2026Fanz Invoices Tab in Brand Settingsv3.3.0Feb 27, 2026Advanced Email Link Tracking & Recipient Activity Timelinev3.2.0Feb 11, 2026Date Generator, RSVP Question Ordering & Fanzly in Navigationv3.1.3Feb 10, 2026Events Filter Tabsv3.1.1Jan 26, 2026January 2026 Releasev3.1.0Jan 6, 2026November 2025 Releasev3.0.0Nov 7, 2025Block Purchases with Multiple Ticket Typesv2.6.1Oct 30, 2025Custom Web Pagesv2.6.0Oct 14, 2025Universal Multi-Event Discountsv2.5.0Sep 2, 2025Calendar Invite Customizationv2.4.1Jul 29, 2025New Weekly Calendarv2.4.0Jul 25, 2025Bulk Ticket Price Editorv2.3.1May 21, 2025Location Filter in Purchasesv2.1.2Jan 21, 2025Interface and Calendar Improvementsv2.1.1Jan 16, 2025Calendar and Location Improvementsv2.1.0Jan 10, 2025Fanz Core Featuresv1.0.0Jan 1, 2024
New Feature

Date Generator, RSVP Question Ordering & Fanzly in Navigation

v3.1.3February 10, 2026

Date Generator, RSVP Question Ordering & Fanzly in Navigation

Improvements to the date generator (doors open before start, form reset), new drag-and-drop ordering for RSVP questions, and Fanzly now available directly from the app navigation.

🚪 Doors Open Before Start

When generating or editing event dates, you can now set how many minutes before the start time doors open.

How it works

SettingDescription
Same as start time (0 min)Doors open at the same time the event starts (default)
5–120 min beforeDoors open that many minutes before the start time

Available in:

  • Generate dates modal — one setting applies to all generated dates
  • Add/Edit date modal — per-date opening time

Use cases: venues that open 15–30 minutes early, or early entry (e.g. 60 min before) for VIP or early access.

🔄 Date Generator Form Reset

The Generate dates modal now resets completely when you close it (Cancel or after generating). You no longer see the previous date range, duration, schedules, or “doors open before start” the next time you open it — every open starts with a clean form.

🎯 RSVP Question Ordering

You can now control the exact order of RSVP questions and answer options with intuitive drag-and-drop functionality.

Drag-and-drop reordering

Question ordering:

  • Drag handle icon (☰) appears next to each question number
  • Click and hold the drag handle, then drag the question up or down
  • Questions appear to buyers in the order you set

Answer option ordering:

For multiple choice questions (single or multi-select):

  • Each answer option has its own drag handle (☰)
  • Drag options up or down to change their display order
  • Useful for ordering options logically (e.g., "Yes" before "No", or alphabetically)

Where it works

Question ordering is available in:

  • Event creation — "Buyer data" section → "Optional questions (RSVP)"
  • Event editing — Edit menu → "Questions" (per event date)

Use cases

  • Put most important questions first
  • Order answer options logically (Yes/No, Small/Medium/Large)
  • Group related questions together
  • Optimize form flow for better completion rates

📱 Fanzly in the App Navigation

Fanzly is now available directly from the app:

  • Web: In the main navigation bar (sidebar), under Marketing
  • Mobile: In the app menu — open the menu and select Fanzly

You can open Fanzly without going through Marketing first. The full path Marketing → Fanzly still works as before.

💡 Summary

  • Doors open before start: Set opening time 0–120 minutes before start in generate dates and add/edit date.
  • Form reset: Generate dates modal resets when closed so the next use starts clean.
  • RSVP question ordering: Drag-and-drop questions and answer options to control display order.
  • Fanzly access: Fanzly is in the web nav bar and in the mobile menu for quicker access.