FANZ
FANZ

Changelog

Bulk edit tickets across multiple dates with previewv3.7.1May 26, 2026WhatsApp & Instagram Inbox, Per-Channel Autopilot, Free Ticket Credits Balance, and Onboarding Acquisition Stepv3.7.1May 18, 2026AFIP fiscal configuration now goes through a review workflowv3.7.1May 17, 2026Calendar-style date selector for multi-date eventsv3.7.1May 13, 2026Automatic Ticket Promotionsv3.7.0May 5, 2026Chargeback alerts, Meta Conversions API, and Facebook Pixel checkout eventsv3.5.12May 3, 2026Automation flow builder: reachability validationv3.5.12Apr 28, 2026Price estimates in Sell, onboarding checklist, payout receipts, and validation action logv3.5.11Apr 21, 2026Chronological validation audit trail in Validatev3.5.10Apr 20, 2026Reference chart and calibration wizard for seat mapsv3.5.9Apr 19, 2026Chip-style Chatbot Selections & Card-based Email Composerv3.5.9Apr 18, 2026FAQ reordering, ticket entry deadlines, save & exit, email capture preview, and morev3.5.8Apr 15, 2026Omnichannel Chatbot, Online Reputation, Sales Breakdown & Morev3.5.6Apr 9, 2026Ticket Office: Refund window enforcement, Close Yesterday & Admin image pricingv3.5.7Apr 9, 2026Image Carousel Block in Page Builderv3.5.5Mar 17, 2026Group Actions in Event Detail Tabsv3.5.4Mar 16, 2026Selective Event Duplicationv3.5.3Mar 13, 2026Discount Presets in the Promotional Code Formv3.5.2Mar 12, 2026Partner Program — Welcome banner, free ticket tracking & activation emailv3.5.1Mar 11, 2026Partner Program — Lifetime Partner Programv3.5.0Mar 10, 2026Chatbot Training FAQ Manager & Partial Reservation Completionv3.4.1Mar 8, 2026Segments, Flows & External Events Improvementsv3.4.1Mar 6, 2026Automation Flow Builderv3.4.0Mar 4, 2026Bounce & Complaint Tracking with Automatic Email Suppressionv3.3.0Mar 4, 2026Require Contact to Chatv3.3.1Mar 3, 2026Fanz Invoices Tab in Brand Settingsv3.3.0Feb 27, 2026Advanced Email Link Tracking & Recipient Activity Timelinev3.2.0Feb 11, 2026Date Generator, RSVP Question Ordering & Fanzly in Navigationv3.1.3Feb 10, 2026Events Filter Tabsv3.1.1Jan 26, 2026January 2026 Releasev3.1.0Jan 6, 2026November 2025 Releasev3.0.0Nov 7, 2025Block Purchases with Multiple Ticket Typesv2.6.1Oct 30, 2025Custom Web Pagesv2.6.0Oct 14, 2025Universal Multi-Event Discountsv2.5.0Sep 2, 2025Calendar Invite Customizationv2.4.1Jul 29, 2025New Weekly Calendarv2.4.0Jul 25, 2025Bulk Ticket Price Editorv2.3.1May 21, 2025Location Filter in Purchasesv2.1.2Jan 21, 2025Interface and Calendar Improvementsv2.1.1Jan 16, 2025Calendar and Location Improvementsv2.1.0Jan 10, 2025Fanz Core Featuresv1.0.0Jan 1, 2024
New Feature

Advanced Email Link Tracking & Recipient Activity Timeline

v3.2.0February 11, 2026

Advanced Email Link Tracking & Recipient Activity Timeline

Comprehensive tracking for every link click and email open, plus a detailed recipient activity timeline showing the complete journey from email sent to purchase completed.

Know exactly which links your recipients click — not just that they clicked, but which specific URL drove each action.

What's tracked

Every click is now logged with:

  • Exact URL clicked — The full destination URL
  • Timestamp — Precise date and time of the click
  • Recipient — Who clicked it
  • Campaign — Which email campaign it came from

How it works

The system continues to track the first click for aggregate metrics (Click rate card), while also logging every subsequent click with full details. This gives you both high-level metrics and granular insights.

Click the Click rate metric card to see which links perform best:

Note: Only available when filtering by a new campaign.

  • Visual ranking — Links displayed as a leaderboard with rank badges (#1, #2, #3...)
  • Total clicks — How many times each link was clicked
  • Unique clicks — How many different recipients clicked each link
  • Progress bars — Visual representation of relative click volume

The leaderboard helps you identify:

  • Which CTAs resonate most with your audience
  • What content drives the most engagement
  • Which offers or events generate the most interest

Tip: If multiple links go to similar pages, the one with more clicks likely has better copy or button placement.

📧 Every Email Open is Tracked

Previously, only the first open was logged. Now every open is tracked, while still maintaining accurate metrics.

How it works

  • Aggregate metrics (Open rate card) continue using the first open only
  • Detailed history logs every open with timestamp
  • Duplicate prevention — Opens within 60 seconds aren't logged twice (prevents tracking pixel reloads)

Why this matters

Multiple opens indicate high engagement:

  • Recipient revisited the email to check details
  • Shared the email with others who opened it
  • Strong interest in the content

📊 Recipient Activity Timeline

Click any recipient row in the analytics table to see their complete journey in a chronological timeline.

Timeline events

The timeline shows every action in order (newest first):

EventWhat it shows
📧 Email sentWhen the email was delivered
👁️ Email openedEvery time they opened the email (with timestamp)
🔗 Link clickedEach link they clicked with the full URL
✅ Purchase completedWhat they bought, when, and how much revenue

Purchase details

When a recipient makes a purchase, the timeline shows:

  • Event name — Which event they bought tickets for
  • Event date — When the event happens
  • Ticket quantity — How many tickets purchased
  • Net earnings — Revenue generated (after platform fees)
  • Timestamp — When the purchase was completed

This gives you the full context of how email campaigns drive revenue.

Recipient details

At the top of the timeline drawer:

  • Name and email address
  • Campaign they received
  • Current subscription status (subscribed or opted out)
  • Purchase status (✓ if they bought)

🎯 Use cases

Optimize your CTAs

Use the Top Links leaderboard to:

  • Identify which call-to-action performs best
  • Test different link placements (above fold vs. below)
  • Compare early-bird vs. regular pricing link performance
  • See if discount codes drive more clicks

Understand recipient behavior

The activity timeline reveals:

  • High-intent recipients — Multiple opens and clicks but no purchase (need a push)
  • Quick converters — Opened once and purchased immediately (highly engaged)
  • Browsers — Many clicks but no purchase (price objection or exploring options)
  • Engaged non-buyers — Multiple interactions but no conversion (retarget with different offer)

Segment for follow-ups

Create segments based on detailed activity:

  • Clicked specific links → Target with related content
  • Multiple opens, no clicks → Improve CTA visibility
  • Clicked but didn't buy → Remarketing with urgency or discount
  • Purchased specific events → Cross-sell similar events

🚀 Performance improvements

Query optimization

Top links queries are optimized to avoid N+1 patterns:

  • One query fetches all clicks
  • One query fetches unique click counts
  • In-memory aggregation for performance

Duplicate prevention

Smart duplicate prevention ensures clean data:

  • Opens — 60-second cooldown (prevents pixel reloads)
  • Clicks — 5-second cooldown per URL (prevents double-clicks)

This keeps your analytics accurate without losing real activity.

💡 Summary

  • Link tracking — Every click is logged with exact URL, timestamp, and recipient
  • Top links leaderboard — Visual ranking of best-performing links (click the Click rate card when viewing a specific campaign)
  • All opens tracked — See every email open while maintaining accurate aggregate metrics
  • Recipient timeline — Complete journey from email sent to purchase completed
  • Purchase details — See what was bought, when, and how much revenue generated
  • Smart deduplication — 60s for opens, 5s for clicks per URL
  • Optimized queries — Fast performance even with large campaigns