Fanz Core Features

These are the main features that make up the Fanz platform foundation, developed during 2024.

Refund Management

Partial Refunds

Ability to refund specific tickets from a purchase without refunding the entire order. This allows greater flexibility for organizers and buyers.

Marketing and Sales

Referral Program

System that allows users to get free tickets by referring people to events.

Abandoned Cart Emails

Automatic system that sends reminders 10 minutes after a user abandons a purchase mid-process, helping recover lost sales.

Pre-applied Discount Links

Ability to share URLs that already have the discount code included, making promotions easier.

Communications

Per-Event Email Configuration

Customization of purchase, reminder, and other emails for each specific event.

Bulk Ticket Sending

Function to send tickets to multiple recipients from a CSV file.

Billing

Automatic AFIP Invoicing

Integration with AFIP for automatic issuance of Argentine tax receipts.

Customer Support

AI Chatbot

Automated support bot that feeds on event information and FAQs to answer user queries.