FANZ
FANZ

Changelog

Omnichannel chatbot: manual reply, bot pause, media, and history on disconnectv3.9.0 • Aug 6, 2026Homepage banner focal points for desktop and mobilev3.7.2 • Jul 25, 2026Banner focal point picker, HEIC uploads, site theme editor enhancements, and morev3.7.2 • Jul 24, 2026Win-back automation now sends a two-email journey; new typography controls for statement sectionsv3.7.2 • Jul 22, 2026Instant theme preset preview and improved site editor experiencev3.7.2 • Jul 21, 2026Fanz Themes: Live Preview, Editor & Publish Flowv3.7.2 • Jul 19, 2026Ticket office buyer info collection & per-email click-through analyticsv3.7.2 • Jul 18, 2026Richer seat map tooltips and section availability previewsv3.7.2 • Jul 17, 2026Smarter browse abandonment triggers and Welcome popup objectivev3.7.2 • Jul 10, 2026Auto-marketing: unified event overview and test sendsv3.7.2 • Jul 3, 2026Cleaner automated marketing emails and improved seat map builderv3.7.2 • Jun 29, 2026Seating map improvements and abandoned cart pre-fillv3.7.2 • Jun 27, 2026Refund eligibility preview on the request-refund formv3.7.2 • Jun 26, 2026Seating map upgrades, chatbot knowledge viewer, and checkout improvementsv3.7.2 • Jun 25, 2026Marketing AI defaults, flow status badges, and improved email previewsv3.7.2 • Jun 19, 2026Birthday automation trigger now availablev3.7.2 • Jun 17, 2026Flexible Fare purchase protection: configure policies and track insured purchasesv3.7.2 • Jun 16, 2026Cross-sell offers now available inside the Create Event wizardv3.7.2 • Jun 12, 2026Post-split expenses in bordereaux, email replies to reviews, and MercadoPago preferred ratesv3.7.2 • Jun 11, 2026Fanzly AI reasoning panel: see how the chatbot thinksv3.7.2 • Jun 10, 2026Real-time inbox updates for the omnichannel chatbotv3.7.2 • Jun 7, 2026Automation emails: upcoming events showcase, AI regeneration, and richer layoutsv3.7.2 • Jun 5, 2026Seating map navigation improvements and Instagram display name supportv3.7.2 • Jun 3, 2026Chatbot upgrades: prefill checkout, omnichannel lanes, and funnel trackingv3.7.2 • Jun 1, 2026Confidence score badges in Chatbot inboxv3.7.2 • May 31, 2026Bulk edit tickets across multiple dates with previewv3.7.1 • May 26, 2026WhatsApp & Instagram Inbox, Per-Channel Autopilot, Free Ticket Credits Balance, and Onboarding Acquisition Stepv3.7.1 • May 18, 2026AFIP fiscal configuration now goes through a review workflowv3.7.1 • May 17, 2026Calendar-style date selector for multi-date eventsv3.7.1 • May 13, 2026Automatic Ticket Promotionsv3.7.0 • May 5, 2026Chargeback alerts, Meta Conversions API, and Facebook Pixel checkout eventsv3.5.12 • May 3, 2026Automation flow builder: reachability validationv3.5.12 • Apr 28, 2026Price estimates in Sell, onboarding checklist, payout receipts, and validation action logv3.5.11 • Apr 21, 2026Chronological validation audit trail in Validatev3.5.10 • Apr 20, 2026Reference chart and calibration wizard for seat mapsv3.5.9 • Apr 19, 2026Chip-style Chatbot Selections & Card-based Email Composerv3.5.9 • Apr 18, 2026FAQ reordering, ticket entry deadlines, save & exit, email capture preview, and morev3.5.8 • Apr 15, 2026Omnichannel Chatbot, Online Reputation, Sales Breakdown & Morev3.5.6 • Apr 9, 2026Ticket Office: Refund window enforcement, Close Yesterday & Admin image pricingv3.5.7 • Apr 9, 2026Image Carousel Block in Page Builderv3.5.5 • Mar 17, 2026Group Actions in Event Detail Tabsv3.5.4 • Mar 16, 2026Selective Event Duplicationv3.5.3 • Mar 13, 2026Discount Presets in the Promotional Code Formv3.5.2 • Mar 12, 2026Partner Program — Welcome banner, free ticket tracking & activation emailv3.5.1 • Mar 11, 2026Partner Program — Lifetime Partner Programv3.5.0 • Mar 10, 2026Chatbot Training FAQ Manager & Partial Reservation Completionv3.4.1 • Mar 8, 2026Segments, Flows & External Events Improvementsv3.4.1 • Mar 6, 2026Automation Flow Builderv3.4.0 • Mar 4, 2026Bounce & Complaint Tracking with Automatic Email Suppressionv3.3.0 • Mar 4, 2026Require Contact to Chatv3.3.1 • Mar 3, 2026Fanz Invoices Tab in Brand Settingsv3.3.0 • Feb 27, 2026Advanced Email Link Tracking & Recipient Activity Timelinev3.2.0 • Feb 11, 2026Date Generator, RSVP Question Ordering & Fanzly in Navigationv3.1.3 • Feb 10, 2026Events Filter Tabsv3.1.1 • Jan 26, 2026January 2026 Releasev3.1.0 • Jan 6, 2026November 2025 Releasev3.0.0 • Nov 7, 2025Block Purchases with Multiple Ticket Typesv2.6.1 • Oct 30, 2025Custom Web Pagesv2.6.0 • Oct 14, 2025Universal Multi-Event Discountsv2.5.0 • Sep 2, 2025Calendar Invite Customizationv2.4.1 • Jul 29, 2025New Weekly Calendarv2.4.0 • Jul 25, 2025Bulk Ticket Price Editorv2.3.1 • May 21, 2025Location Filter in Purchasesv2.1.2 • Jan 21, 2025Interface and Calendar Improvementsv2.1.1 • Jan 16, 2025Calendar and Location Improvementsv2.1.0 • Jan 10, 2025Fanz Core Featuresv1.0.0 • Jan 1, 2024
ENES
New Feature

Fanzly AI reasoning panel: see how the chatbot thinks

v3.7.2June 10, 2026

The Fanzly chatbot now makes its thinking visible. Alongside every AI-generated response, a collapsible panel lets organizers and attendees inspect the reasoning steps the bot used to reach its answer — bringing a new level of transparency to automated conversations.

Reasoning panel in Chatbot

When the bot is generating a reply, the panel displays a "Thinking out loud…" indicator in real time. Once the response is complete, the panel collapses into a compact summary pill. At any point, anyone reading the conversation can expand the panel to review the full chain of reasoning the bot followed — making it easy to understand, audit, and trust the bot's answers.