Post-split expenses in bordereaux, email replies to reviews, and MercadoPago preferred rates
This release gives organizers finer control over revenue settlements, a direct line to customers who leave reviews, and upfront clarity on the commission benefits that come with connecting MercadoPago through Fanz.
Post-split expenses in bordereaux reports
You can now record expenses that are charged to the producer or the venue after the revenue split is calculated. The bordereaux report displays a dedicated expenses subtotal, and the final net payouts for both parties are automatically updated to reflect those deductions — giving everyone a clear, accurate picture of what they'll actually receive.
Reply to customer reviews by email
Inside Customer Service → Online Reputation, each review detail view now includes a rich text editor that lets you compose and send an email reply directly to the customer who left the feedback. Reviews that have already received a reply show a visual indicator, so you can instantly see which ones still need attention.
MercadoPago preferred rates on first connection
When you connect a MercadoPago account for the first time, a modal now appears confirming that Fanz has requested preferred commission rates on your behalf. The modal breaks down the reduced rates by payment method, so you know exactly what exclusive benefits you're getting as a Fanz partner from day one. ===EN_CONTENT_END===